DO NOT DEAL WITH THIS COMPANY, OR YOU WILL BE DISAPPOINTED I booked MrCool and his truck to come to our school's "Sports Day" I send the request via email over a month before our event I booked them to come at 11:until pm, our event is from 9:30-pm On the day of the event, I did not get any phone call until 12:saying that their driver was stuck in traffic in Burnaby but they never showed up The elementary students, parents and staff were really, really disappointed because everyone was looking forward for the ice cream truckI did not even get an apology whatsoever POOREST customer service i've ever experienced THEY SHOULD NOT BE IN BUSINESS!
DO NOT DEAL WITH THIS COMPANY, OR YOU WILL BE DISAPPOINTED.
I booked Mr. Cool and his truck to come to our school's "Sports Day". I send the request via email over a month before our event. I booked them to come at 11:00 until 3 pm, our event is from 9:30-1 pm. On the day of the event, I did not get any phone call until 12:15 saying that their driver was stuck in traffic in Burnaby but they never showed up. The 380 elementary students, parents and staff were really, really disappointed because everyone was looking forward for the ice cream truck. I did not even get an apology whatsoever. POOREST customer service i've ever experienced.
THEY SHOULD NOT BE IN BUSINESS!
DO NOT DEAL WITH THIS COMPANY, OR YOU WILL BE DISAPPOINTED I booked MrCool and his truck to come to our school's "Sports Day" I send the request via email over a month before our event I booked them to come at 11:until pm, our event is from 9:30-pm On the day of the event, I did not get any phone call until 12:saying that their driver was stuck in traffic in Burnaby but they never showed up The elementary students, parents and staff were really, really disappointed because everyone was looking forward for the ice cream truckI did not even get an apology whatsoever POOREST customer service i've ever experienced THEY SHOULD NOT BE IN BUSINESS!
DO NOT DEAL WITH THIS COMPANY, OR YOU WILL BE DISAPPOINTED.
I booked Mr. Cool and his truck to come to our school's "Sports Day". I send the request via email over a month before our event. I booked them to come at 11:00 until 3 pm, our event is from 9:30-1 pm. On the day of the event, I did not get any phone call until 12:15 saying that their driver was stuck in traffic in Burnaby but they never showed up. The 380 elementary students, parents and staff were really, really disappointed because everyone was looking forward for the ice cream truck. I did not even get an apology whatsoever. POOREST customer service i've ever experienced.
THEY SHOULD NOT BE IN BUSINESS!