I have not been notified by either
*** *** or MerchantThis is the first time I am hearing about the *** ***’ actionAs I was requested by *** *** to try and resolve the issue with merchant and see if they will refund the amount as opposed to having a chargebackI did notify the Merchant and informed them of non receipt of merchandizeI had requested them to send the merchandize with signature request if delivery and they refused*** ***Sent from my iPhone
*** *** already refunded this customer Customer initiated a charge back and we didn't dispute it Our insurance claim with *** was not successful. *** had GPS coordinates of the delivery that corresponds to customers address
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***. I received a new antenna mast. I have a hard time to locate the previous mechanic to install the antenna mast. Therefore, the antenna mast has not been installed. Meanwhile, my original request to finish the rest of the order has not been satisfied
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***. I received a new antenna mast. I have a hard time to locate the previous mechanic to install the antenna mast. Therefore, the antenna mast has not been installed. Meanwhile, my original request to finish the rest of the order has not been satisfied
Sincerely,
*** ***
[redacted] already refunded this customer. Customer initiated a charge back and we didn't dispute it. Our insurance claim with [redacted] was not successful. [redacted] had GPS coordinates of the delivery that corresponds to customers address.
I have not been notified by either
*** *** or MerchantThis is the first time I am hearing about the *** ***’ actionAs I was requested by *** *** to try and resolve the issue with merchant and see if they will refund the amount as opposed to having a chargebackI did notify the Merchant and informed them of non receipt of merchandizeI had requested them to send the merchandize with signature request if delivery and they refused*** ***Sent from my iPhone
*** *** already refunded this customer Customer initiated a charge back and we didn't dispute it Our insurance claim with *** was not successful. *** had GPS coordinates of the delivery that corresponds to customers address
We already sent this customer a correct part on June 7th. We don't want the old part back, this case should be closed. *** tracking number is ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***. I received a new antenna mast. I have a hard time to locate the previous mechanic to install the antenna mast. Therefore, the antenna mast has not been installed. Meanwhile, my original request to finish the rest of the order has not been satisfied
Sincerely,
*** ***
We already sent this customer a correct part on June 7th. We don't want the old part back, this case should be closed. *** tracking number is ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***. I received a new antenna mast. I have a hard time to locate the previous mechanic to install the antenna mast. Therefore, the antenna mast has not been installed. Meanwhile, my original request to finish the rest of the order has not been satisfied
Sincerely,
*** ***
[redacted] already refunded this customer. Customer initiated a charge back and we didn't dispute it. Our insurance claim with [redacted] was not successful. [redacted] had GPS coordinates of the delivery that corresponds to customers address.