[redacted] ***,Our sincere apologies for the delay in shipping your orderOur customer representative recently reached out to you explaining that we are currently experiencing technical communication errors with our site (please see attached) and therefore our orders from our fulfillment center may be delayedOur IT department is working around the clock to fix these issues and for all orders to be processed accordinglyPlease note that our costumer representative has also emailed you in regards to canceling your order but has not received a responseIn light of your concerns and our technical errors, we have canceled your pending orderPlease note that because your order was on "pending" status, your card was not charged and no transactions were deducted.We appreciate your patience and understanding and will continue to post general shipping updates on our website at: [redacted] Please let us know if you have any other questions or concernsThank you[redacted]
[redacted] ***,Our sincere apologies for the delay in shipping your orderOur customer representative recently reached out to you explaining that we are currently experiencing technical communication errors with our site (please see attached) and therefore our orders from our fulfillment center may be delayedOur IT department is working around the clock to fix these issues and for all orders to be processed accordinglyPlease note that our costumer representative has also emailed you in regards to canceling your order but has not received a responseIn light of your concerns and our technical errors, we have canceled your pending orderPlease note that because your order was on "pending" status, your card was not charged and no transactions were deducted.We appreciate your patience and understanding and will continue to post general shipping updates on our website at: [redacted] Please let us know if you have any other questions or concernsThank you[redacted]