Moyer's Car Care Center

Called car center for appointment to change my transmission fluid along with transmission filter. I also requested the change of fluid for the transfer case as I have a 4X4 truck (2002 *** 1500 HD 4X4). I requested synthetic fluid for the truck (the truck takes *** ATF), as I already had a synthetic flush done a couple of years ago and I told (Frank) I do a lot of towing (I have a camper and synthetic is better due to heat), he also pushed *** (not sure for which transmission part. (Frank) told me it would cost around $360 and could go over $400 and I asked him if they provide a military discount, he said he would work with me.(I agreed to the service appointment). I came in the night before my turn in for the service and talked with (Frank). He wanted me to use *** for the transfer case (really pushed this), He then obtained a bottle of *** fluid (I have *** for the transfer case. This was a cost of $13.24 a Qt. and the *** was a couple of dollars more a Qt. I said we probably should keep the fluid OEM (pertaining to the transfer case). I also asked to have the front and rear differential fluid checked.I came in the afternoon after receiving a message it was done and learned from (Frank) he had used a generic *** (not synthetic compatible fluid I requested on the phone.He said, I said to use OEM. I said this only for the transfer case.The cost was 301.46. I believe this was done out of spite for not agreeing to the *** on the transfer case. They had flushed out all the synthetic I had in the truck replacing it with a generic ***! I was not happy and told him I already know that there are synthetic compatible *** fluids.I did say it was BS for what he did, as this is pretty underhanded.I also observed there was absolutely no military discount as part of the phone conversation, luckily I had a coupon for $10 off.