Motorcycle Factory

id # [redacted] resolution [email protected] Jul to me Hi [redacted] , [redacted] and I talked via telephone july 18, 12:p.m It was a good conversation Got to know how he felt and how he thought he was treated We discussed a way to resolve this I don't like anyone being upset with me, us, or the way we conduct businessI been in the powersports business for years and have never had to write a letter to the Revdex.comThat should say something [redacted] and I agreed on a split of the repair bill 50/ A check was written and mailed to him Thank you for the chance to settle this Shane T [redacted] Owner / Service Manager Motorcycle Factory Inc Prince William Parkway Woodbridge VA ###-###-#######-###-#### fax

[redacted] Nov (days ago) to me Hi *** You spoke to my general manager Angel E [redacted] earlier today regarding this ID # Years ago the bike was in here for some work Then it was sold (on ***) to this person which lives in PATime passed and many miles later a problem with the unit aroseThere were metal shavings and signs of a loss of lubrication in the engine This person, [redacted] worked on it then eventually took it to a local shop which told him the damage was done by someone So the finger was pointed at me This was taken to court and settled as no fault of mine Not sure why this is still an issue [redacted] has never been a customer of mine Yes we worked on the unit, but so did many others, Previous owner, [redacted] , another shop in Pennsylvania Thank you for letting us explain Shane T [redacted] Owner / Service Manager Motorcycle Factory Inc Prince William Parkway Woodbridge VA ###-###-#### ###-###-#### fax