Motorcars Honda

Vinson T [redacted] Attachments3:PM to me Here is the copy of the initialed AutocheckI also checked the initials against other forms that they initialed during the signing process and they match perfectlyThank you for the time you spent with me todayVinson A T [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
It is unfortunate to have to resort to measures such as this in order to resolve an unfair issue such as this It would seem that it would be in a company's best interest to handle their customers' reasonable requests fairly At any rate, I am deeply grateful for your fine organization and the promptness with which you handled my case My trust has been restored: Thank you!
Regards,
*** ***

Motorcars Honda has responded to the customer. A refund has been issued for $as the customer has requested

I have sold the car to another dealer here in Virginia because I could not risk travelling in a car with frame damageI am satisfied with the response and I would like to withdraw this complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Anytime that we get a complaint or a customer is not happy with any point in the transaction we take it very seriously. I looked into why there was such a delay and miscommunication. Simply, we dropped the ball and the paperwork didn’t get to the correct person to get refunded. After we saw this...

complaint, we immediately issued a full refund of the mirror product. We called the customer, explained and apologized for not handling the problem quickly and mailed the check right away. [redacted], General Sales Manager----------[redacted]General Sales ManagerMotorcars Honda

Anytime that we get a complaint or a customer is not happy with any point in the transaction we take it very seriously. I looked into why there was such a delay and miscommunication. Simply, we dropped the ball and the paperwork didn’t get to the correct person to get refunded. After we saw this complaint, we immediately issued a full refund of the mirror product. We called the customer, explained and apologized for not handling the problem quickly and mailed the check right away. [redacted], General Sales Manager----------[redacted]General Sales ManagerMotorcars Honda

Vinson T[redacted] <vinsontreharne@motorcars[redacted].com>Attachments3:23 PM to me Here is the copy of the initialed Autocheck. I also checked the initials against other forms that they initialed during the signing process and they match perfectly. Thank you for the time you spent with...

me today. Vinson A T[redacted]