Mother Lode Van & Storage

Mother Lode regrets that [redacted] has felt the need to complain to the Revdex.com as her issue has been presented to northAmerican Van Lines and an audit of all moving factors and charges was already underwayThis information has been reported to Ms [redacted] during contacts with Mother Lode Van & StorageWe are an agent for northAmerican Van Lines and the relocation was under northAmerican's authority and document control [redacted] , northAmerican's Customer Service Representative, has informed us by telephone this morning that the audit has been completed and Ms [redacted] will be receiving a refund of $in the near future We have shared the content of Ms [redacted] Revdex.com complaint with the named staff members and have emphasized the importance of timely communication regarding customer inquiries[redacted] /Mother Lode Van & Storage, Inc5/21/12:pm