Moss Bros. Chevrolet

***,I'm sorry that we are unable to arrange financing for you at this timeI'm here to helpAt your earliest convenience, please call me directly at [redacted] Ext ***[redacted] ***VP of Operations, General Manager

We have agreed to all terms that Mr *** has requested during his several visits to the dealershipThe terms were reduced the day after his initial purchase and a new sales contract was writtenIn addition, as per his request, we agreed to supply the all-weather floor mats at no charge and his
refund has been processedWe are in the process of scheduling an appointment for the application of the Environmental protection packageDuring his visit, he will be able to pick up his refund

We have refunded the amount of $964.36 back to the lender for the paint and fabric protection. The customer will be in on 12/30 to have a spare key programmed and given the spoiler that was ordered from them. The customer stated they are satisfied.

Customer came in on 9/20 and repairs and issues are resolved. Customer was satisfied.

We cut a check for $2485.00 plus tax back to the lender and the consumer is happy.

[redacted],I'm sorry that we are unable to arrange financing for you at this time. I'm here to help. At your earliest convenience, please call me directly at[redacted]Ext [redacted].[redacted]VP of Operations, General Manager