Mortgage Financial

To Whom It May Concern; We sincerely apologize for the lack of communication as it pertains to this matterUnfortunately when this consumer was contacted by the company, a particular credit profile was assumedWhen the actual credit profile was reviewed, the consumer was no longer eligible for the particular program in mind The intention on the company's part was to assist the consumer in attaining the credit profile needed however this would take time The company clearly did not convey that point well enough to the consumer and as such, the company will fully reimburse the consumer his up front cost of $ If there is anything further information that we can provide, we would be more than happy to do so [redacted] , CEO

To Whom It May Concern;  We sincerely apologize for the lack of communication as it pertains to this matter. Unfortunately when this consumer was contacted by the company, a particular credit profile was assumed. When the actual credit profile was reviewed, the consumer was no longer eligible...

for the particular program in mind.  The intention on the company's part was to assist the consumer in attaining the credit profile needed however this would take time.  The company clearly did not convey that point well enough to the consumer and as such, the company will fully reimburse the consumer his up front cost of $450.00.  If there is anything further information that we can provide, we would be more than happy to do so.  [redacted], CEO.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]