Monticello Drug Company

I am responding to a customer complaint I received in the mailThe customer, [redacted] , ordered some product from us and did not get a confirmation notice through PaypalHe was also not able to get a response through our website emailHe did finally leave me a voice message on the phone and I got back with him prontoSince then I have spoken with the customer and let him know that the order went through no problem and he should be getting via USPS any day nowHe was satisfiedThanks for listening [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I am responding to a customer complaint I received in the mail. The customer, [redacted], ordered some product from us and did not get a confirmation notice through Paypal. He was also not able to get a response through our website email. He did finally leave me a voice message on the...

phone and I got back with him pronto. Since then I have spoken with the customer and let him know that the order went through no problem and he should be getting via USPS any day now. He was satisfied. Thanks for listening.  [redacted]