Montgomery Flooring Inc.

MONTGOMERY FLOORING WAS CONTRACTED BY PLANES MOVING TO REFINISH MR [redacted] HARDWOOD FLOOR IN THE FOYER, LIVING ROOM, KITCHEN/NOOK, AND HALLWAY DUE TO SCRATCHES IN THE POLYURETHANE FINISH. PRIOR TO WORK COMMENCING MR [redacted] WAS EXPLAINED THE SCOPE OF WORK BY MONTGOMERY. THE FURNITURE WAS CONTRACTED TO...

ANOTHER MOVING COMPANY (DUE TO ISSUES BETWEEN MR [redacted] AND PLANES) TO BE REMOVED FROM HIS HOME TO A WAREHOUSE IN CINCINNATI. NORMALLY THE FURNITURE WOULD HAVE BEEN MOVED TO OTHER AREAS IN A HOME BUT MR [redacted] INSISTED ON THE ITEMS BE TAKEN AWAY. THE FLOOR WAS REFINISHED WITH OUR DUST CONTAINMENT SYSTEM AND THE STAIN COLOR WAS TO BE THE SAME AS BEFORE. THEREFORE AS EXPLAINED THE STOVE AND REFRIGERATOR WOULD NOT BE MOVED - STANDARD PRACTICE.THE FURNITURE WAS RETURNED AND MOVED BACK UPON COMPLETION OF THE REFINISH WORK WHICH INCLUDED OUR CLEANUP. MR [redacted] HAD 3 OTHER REPRESENTATIVES THERE AT HIS HOME DURING THE FURNITURE MOVE BACK. EVEN ONE OF THEM COMMENTED ABOUT HOW CLEAN THE JOB WAS, BUT HE CONTINUED TO COMPLAIN. SO THEY MADE ARRANGEMENT WITH PLANES FOR MR [redacted] TO RECEIVE A CHECK OF $200.00 FOR "CLEANING" BY HIS CHOICE OF SERVICES. AS PER OUR CONTRACT WITH PLANES IN RESPECT TO MR [redacted]'S HOME MONTGOMERY HAS PROFESSIONALLY COMPLETED ALL WORK.MONTGOMERY FLOORING SYSTEMS