Monroe Heating & Air Conditioning, Inc.

I PURCHASED 2 OF HIS SERVICE, CLEANING AND INSPECTION COUPONS OFFERED THROUGH ANGIE'S LIST. I CALLED AND LEFT MESSAGE THAT DAY, MONDAY, TO SET UP APPOINTMENT. OMAR CALLED BACK THAT DAY TO ANSWER AND TOLD ME HE WAS BUSY UNTIL WEDNESDAY OR THURSDAY. I TOLD HIM I PURCHASED THESE COUPONS. HE TOLD ME TO TEXT HIM THE INFO, WHICH I DID. DIDN'T HEAR ANYTHING BACK ABOUT A DAY OR TIME. I TEXTED HIM FIRST THING WEDNESDAY TO GET AN IDEA OF WHEN HE COULD FIT ME IN . HE TEXTED ME BACK SAYING HE HAD A LAUNDRY LIST OF CALLS AND AN INSTALL TO DO. I REPLIED THAT I UNDERSTOOD AND WAS JUST TRYING TO GET AN IDEA OF WHEN, WHAT DAY, SO I COULD TAKE OFF WORK TO BE THERE. HE THEN TEXTED ME BACK IN ALL CAPITAL LETTERS "I TOLD YOU I HAVE OVER A DOZEN CALLS" AND THAT HE WAS GOING IN THE ORDER RECEIVE. NOW HE IS CALLING ME RUDE AND THAT I SHOULDN'T HAVE WAITED UNTIL MY UNIT WENT DOWN TO CALL HIM AND THAT I SHOULD HAVE DONE PREVENTIVE MAINTENANCE ON IT. THE THING IS IS THAT IT ISN'T DOWN AND THAT I WAS CALLING FOR PREVENTIVE MAINTENANCE. I TOLD HIM NEVERMIND, AND HE CALLED ME PUSHY, AND THAT HE DIDN'T WANT MY BUSINESS!! WOW!! DON'T USE THIS GUY!!