Monarch Mortgage

Dear Ms [redacted] : We have prepared the following response to the Revdex.com inquiry dated September 6, regarding a mortgage loan application with Monarch Mortgage: • The applicant submitted an application for a mortgage loan on July 15, • Unfortunately, the applicant ordered a Home Inspection costing $for the subject property just prior to learning that she would not qualify for the mortgage loan • TowneBank acquired Monarch Bank and Mortgage in June • After a careful review of this application file o I contacted the applicant by telephone on September 12, o Reviewed the history of her loan application o Discussed her request for reimbursement of the $spent on this Home Inspection o Agreed to reimburse her for the Home Inspection o The applicant seemed satisfied with our follow up and reimbursement of her costs We are confident that this matter has been dealt with expediently in the applicant's best interestSincerely, Senior Executive Vice President Chief Operating Officer TowncBank Mortgage

Dear Ms. [redacted]: We have prepared the following response to the Revdex.com inquiry dated September 6, 2016 regarding a mortgage loan application with Monarch Mortgage: • The applicant submitted an application for a mortgage loan on July 15, 2016 • Unfortunately, the applicant ordered a...

Home Inspection costing $359 for the subject property just prior to learning that she would not qualify for the mortgage loan • TowneBank acquired Monarch Bank and Mortgage in June 2016 • After a careful review of this application file o I contacted the applicant by telephone on September 12, 2016 o Reviewed the history of her loan application o Discussed her request for reimbursement of the $359 spent on this Home Inspection o Agreed to reimburse her for the Home Inspection o The applicant seemed satisfied with our follow up and reimbursement of her costs We are confident that this matter has been dealt with expediently in the applicant's best interest. Sincerely, Senior Executive Vice President Chief Operating Officer TowncBank Mortgage

Dear Ms. [redacted]: We have prepared the following response to the Revdex.com inquiry dated September 6, 2016 regarding a mortgage loan application with Monarch Mortgage: • The applicant submitted an application for a mortgage loan on July 15, 2016 • Unfortunately, the...

applicant ordered a Home Inspection costing $359 for the subject property just prior to learning that she would not qualify for the mortgage loan • TowneBank acquired Monarch Bank and Mortgage in June 2016 • After a careful review of this application file o I contacted the applicant by telephone on September 12, 2016 o Reviewed the history of her loan application o Discussed her request for reimbursement of the $359 spent on this Home Inspection o Agreed to reimburse her for the Home Inspection o The applicant seemed satisfied with our follow up and reimbursement of her costs We are confident that this matter has been dealt with expediently in the applicant's best interest. Sincerely, Senior Executive Vice President Chief Operating Officer TowncBank Mortgage