Molina Healthcare of Washington

[redacted] , we are truly sorry to hear you are not happy with your experience with Molina Healthcare and we want to do everything we can to help you However, due to privacy laws, Molina Healthcare is unable to respond publicly regarding matters pertaining to members of Molina HealthcareMembers with questions or concerns should contact us at [redacted] or by e-mailing us at [redacted]

Due to privacy laws, Molina Healthcare is unable to respond publicly regarding matters pertaining to members of Molina HealthcareWe are committed to seeing that our members receive quality healthcare and are working diligently with our team to help resolve this matterMembers with questions or concerns should contact us at (888) 665-or by visiting www.molinahealthcare.com/contactus

On behalf of Molina Healthcare, I am responding to the complaint initiated by a Molina member, originally received by Molina Healthcare of Washington on April 21,The Molina Healthcare Government Contracts Department is responsible for Investigating and responding to complaints received by State and/or Federal agencies.This response Is In regard to the consumer rebuttal submitted by a Molina member on April 14,

Complaint: [redacted] I am rejecting this response because:Receiving a clearly generic response letter in no way shows that Molina in any way cares about rectifying their mistakesI also have no doubt that Molina will never contact me because they have failed in every other instance to do soYou are an awful company and I will make sure to inform everyone I interact with not to use your company or any services you provideYou spent seven months screwing things up and have never accepted responsibility for themI have always tried to do the right thing (like telling you in the first place you're billing was screwed up but was assured it was "correct") and all you've wanted is for me to pay and pay and pay despite you being unable to give me a correct bill IN SEVEN [redacted] MONTHS.You [redacted] as a company

Regarding: Complaint ID # [redacted] Dear Ms***, On behalf of Molina Healthcare, I am responding to the complaint originally received by Molina Healthcare of Washington on October 28, The Molina Healthcare Government Contracts Department is responsible for investigating and responding to complaints received by State and/or Federal agencies The complaint states that the member is having issues finding a new Psychiatrist who will take his insurance Response: A Molina Case Manager attempted to reach the member on 11/2/and 11/4/to assist with finding a new Psychiatrist but the member was unavailable so voicemails were left requesting a call backAn unable to contact letter has been sent to the member Thank you for the opportunity to address these concernsIf you have any questions regarding this information, please do not hesitate to contact me Sincerely, Amy G Contract Specialist, Government Contracts Molina Healthcare of Washington [email protected]

Due to privacy laws, Molina Healthcare is unable to respond publicly regarding matters pertaining to members of Molina HealthcareWe are committed to seeing that our members receive quality healthcare and have forwarded this complaint to the correct team for resolutionMembers with additional questions or concerns should contact us at [redacted] or by e-mailing [redacted]

Complaint: [redacted] I can neither accept or reject this response because it doesn't address the complaint; they just cite privacy laws saying they cannot discuss this on Revdex.comI did get separate communications from Molina today saying one of their agents will contact me by phone today Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I called back and the two extensions left didn't work Sincerely, [redacted]