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Modern Watch (WatchStylesToday.com)

9255 Kingston Pike 372 (mailbox drop), Knoxville, Tennessee, United States, 37922

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Reviews Market Survey Modern Watch (WatchStylesToday.com)

Modern Watch (WatchStylesToday.com) Reviews (%countItem)

Led to believe only paying postage, instead getting a monthly delivery with no advanced warning.
I responded to a survey for a store I trust. Was told would receive a watch for filling out survey. Only pay for postage. Instead began receiving watches monthly. There was no information in the packages. Started receiving charges on my credit card (including for the first "free" one) for about $100 (if the watches are worth $7, that's a lot!). Each charge was from a different place, so it was super difficult to trace. Finally was able to find one off the places and called them. Told that it was past the cancellation point, so I couldn't get my money back. After going back and forth, they agreed to cancel my "subscription" and said they would give credit for the last watch. I said I was not interested in any of them and was fine with sending them back for a refund, which they would not agree to.I never received any notification email or text --at the beginning or now.

Desired Outcome

I have given up and contacted my credit card company.

Merchandise cost free, except handling fee. Attempted to bill Visa even before items delivered. Offer over phone now 3 weeks later, is $33 for each of the 2 items ordered,and must be returned at my cost. A pair of sunglasses and a watch. Items were only offered for 30 day examination, allegedly. My credit union alerted me go the attempted withdrawal, this morning.
Product_Or_Service: 05/29/2020

Desired Outcome

Other (requires explanation) I paid for processing fee. I would like to keep items, if they arrive, free for completing consumer survey. Buybetaprohealth is the parent companyname given by my bank.

Charged $200.00 for watch and sunglasses, were stated to pay only $5.95 for items. Found a $200.00 charge on my bank card. Called the company up and asked for refund, they agreed. I sent products back to address they gave me. It was returned to me a week later with a refused stamp/ return to sender on package. Called Modern watch again , they said I had wrong address and to send to another address they gave me. I asked them to send me a free postage address for the return, they refused. I then told them I was contacting Revdex.com. I would like them to give me correct address postage free, I paid for one time return, they changed address. I will not pay another 12.00 to return product again, once should have been enough.PLEASE help me get refund of $100.00 they still owe me, they did refund $100.00. THANK YOU
Product_Or_Service: watch/sunglasses
Account_Number: A7AAF429A5 cancel #

Desired Outcome

Refund I would like a refund of the $100.00 balance they owe. And if they want their items back send me a prepaid mailing lable, already paid once to return. Quit advertising products for cheap and then charging without notice an astronomical amount!!!!

Modern Watch (WatchStylesToday.com) Response • Feb 25, 2020

When you order on our website you must agree to the terms and conditions which state that after 10 days + 4 days of shipping you will be charged for the The Stylish Watch, if you do not call to cancel and return the product.

Your trial started when you ordered the products on 12/24/2019 which you paid shipping and handling fees of $5.95. Your trial ended on 01/12/2020, in which we didn't receive any call from you thus, your account has been kept active.

We have cancelled your account through contacting our Customer Service Support on (01/15/2020) and refunded you back 2 amounts $50.00 (01/13/2020 charge)

Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process additional refund of 42.39 and 46.39

Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

If you have further questions or concerns please feel free to call us directly at (800) 283-8434.

Thank you

Customer Response • Feb 26, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
I wish they would have posted their terms clearer. I would never have ordered these items on those conditions. The products were not worth what the company was /is charging. I hope everyone out there doesn't fall for same thing I did, SHAME ON THEM. It was like a bait and switch job. I at least will receive back most of my money, would have been the right thing to do to return ALL the money especially when I paid for return shipping and they refused to take back their own product, when they gave me the address to ship them back. I learned my lesson. Now I hope they live up to their word and refund the rest they promised.

I was mislead into believing I was participating in a survey and that I had a choice of a prize to choose. I chose a watch. I only had to pay $5.95 for shipping and handling. Later a charge of $95.63 appeared on my statement. When I contacted the company, they issued me a Return Merchandise Authorization. When the item was returned, they refused it and sent another watch.

Desired Outcome

No further contact by the busi Refund all my money, including the shipping and handling fee.

Modern Watch (WatchStylesToday.com) Response • Feb 26, 2020

When you order on our website you must agree to the terms and conditions which state that after 10 days + 4 days of shipping you will be charged for the The Stylish Watches, if you do not call to cancel and return the product.

Your trial started when you ordered the products on 01/09/2020 which you paid shipping and handling fees of $5.95. Your trial ended on 01/30/2020, in which we didn't receive any call from you thus, your account has been kept active.

We have cancelled your account through contacting our Customer Service Support on (02/04/2020). Rest assured, the account is cancelled and you wont receive any further shipments. You were also refunded $70.00 back to your account.

Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $25.67.

Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.

If you have further questions or concerns please feel free to call us directly at (800) 283-8434.

Thank you

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Address: 9255 Kingston Pike 372 (mailbox drop), Knoxville, Tennessee, United States, 37922

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