Modere

We have refunded the charge to the original form of payment (see attachment) If [redacted] has closed that credit card, she can contact her bank and follow up with them Even though the card has been closed, they will have a record of the refunds and they will be able to get her the refund

We have sent her a replacement for an M3, Trim and a case of Liquid BioCell Skin That should be delivered to her by Friday the 29th

It appears that due delivery issues (based on previous correspondence with [redacted] Busby), on August 9th $was refunded; and on September 7th an additional $was refunded to her Based on her complaint received today, we have also refunded the balance from her original order for $ That should bring the total amount refunded to her to $

Case # [redacted] : [redacted] , a commission check for $will be reissued and mailed on6/30/2017to [redacted] ’s current address in StPetersburg, FL

Case # [redacted] : [redacted] ***, we have refunded “two months’ worth” of product she was requesting: $+ $for a total of $

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Case #***: *** ***, we refunded the total amount of her purchase on 6/16/-- $

We have processed a full refund for ***'s order. We will send a refund check to *** for $on Friday, August 11,

Complaint: [redacted]
I am rejecting this response because: Its funny how they say they refunded 3 payments now (before the complaint was filed) but in their first response they said they only sent 2 refunds. And that credit card has been shut off so I don't know how they have refunded anything to it. It's pretty obvious their story doesn't make sense. So where did these "refunds" go because that credit card doesn't exist anymore. I can't produce a statement of a credit card that doesn't exist. They should be able to prove completes transactions though which I know they can't. I guarantee they all came back to them as account closed. But yet again one of these companies is going to get to scam me because I had to turn my credit card off because they kept trying to charge stuff after I cancelled. So whatever just give me the legal department and I'll take it to court as I know for a fact that account was closed and records will have to be subpoenaed because they aren't going to be honest.
Sincerely,
[redacted]

We have sent her a replacement for an M3,  1 Trim and a case of Liquid BioCell Skin.  That should be delivered to her by Friday the 29th.

It appears that due delivery issues (based on previous correspondence with [redacted] Busby), on August 9th $140.00 was refunded; and on September 7th an additional $135.00 was refunded to her.  Based on her complaint received today, we have also refunded the balance from her original order...

for $261.02.  That should bring the total amount refunded to her to $536.02.

two refunds have been processed for Sharon's orders of $229.96 each, for a total of $459.96.  She should be able to see those refunds on her credit card in 1-2 business days.

We have refunded the charge to the original form of payment (see attachment).  If [redacted] has closed that credit card, she can contact her bank and follow up with them.  Even though the card has been closed, they will have a record of the refunds and they will be able to get her the refund.

Case #[redacted]:  [redacted], the “second shipment” [redacted] refers to has been 100% refunded: $146.99

Case #[redacted]:  [redacted], a commission check for $23.20 will be reissued and mailed on6/30/2017to [redacted]’s current address in St. Petersburg, FL

Case #[redacted]:  [redacted], we have refunded “two months’ worth” of product she was requesting: $139.99 + $139.99 for a total of $279.98

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have refunded her orders and apologize fore the misunderstanding between [redacted] and her sales rep.