Mobilelink

Paid $67.00 for service that I was told after the fact, I would not be able to use, unless I wanted to pay another $20.00 for one of their phones.
I was sold service first, 67.00 and later told that because the rep didn't follow their outlines process, I would not be able to use the plan and I could not get a refund. I was told that the best option was to spend more mo EG, but one of their phones and use the plan with phone. They agreed it was a problem created by the representative but it is against their policy to issue a refund for this.