Mobil Gas Station Reviews (5)
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Mobil Gas Station Rating
Description: SERVICE STATIONS-GASOLINE & OIL
Address: 1304 Plainfield Naperville Rd, Naperville, Illinois, United States, 60564-9408
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Revdex.com:At this time, I have not been contacted by Mobil Gas Station regarding complaint ID [redacted] .Sincerely, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Robert ***
this is sunny *** from silver lake mobil responding to the complaint number ***.the said customer did call and complain on the phone about the charges on his card, we had asked him to come in with his bank statement to show the charges,and I personally stated that if that were the case
I would refund the amount to him. by the way we cannot punch in anybody's card number manually.my machine does not have the manual entry function on it
Revdex.com:At this time, I have not been contacted by Mobil Gas Station regarding complaint ID [redacted].Sincerely,[redacted]
Review: On 7/*/15 at approximately 0515 hours, I pumped $22 (full tank) gas to my 2015 Honda Fit from this gas station where the only gas station I pump gas for the past 7 years. I drove 20 miles to work, then I parked my car at my work private parking lot. When I left work at approximately 1545 hours, I turn on my car, the engine light, Traffic Road light, Wheel light and Tire lights are all on displaying on my Dash screen board, I immediately drove to my dealership at [redacted] to conduct a Diagnostic Check. They provide a gas sample and diagnostic report stated the gas in the tank was highly contaminated with other unknown debris and will cause $2678.90 repair fee with the diagnostic check plus tax. I contacted my auto insurance [redacted] right the way.The dealer stated it was the gas issue, so it is not covered by the warranty. (the 2015 Honda Fit only 6 months brand new)The [redacted] stated it was not a collision, so it is not covered by the insurance plan. but they will send adjuster to take a look at the car.The gas station I contact is not cooperative and they are difficult to communicate due to language barrier issue.I do not think I did anything wrong in this incident. And I will believe the gas station should take responsibility in this case. Therefore, I filed this complaint against this Gas Station.Desired Settlement: I will satisfy as far as somebody pays my vehicle repair fee $2678.90and I need my vehicle back from the dealership fixed as soon as possible. Vital tool for me to get to work (I am a [redacted]).
Consumer
Response:
At this time, I have not been contacted by Mobil Gas Station regarding complaint ID [redacted].Sincerely,[redacted]