MJ Parker Trucking

This was the ABSOLUTE WORST customer service experience ever! The only thing they ever communicated promptly on was taking my deposit on [redacted]. Probably so I couldn't dispute it on my credit card. The email requesting payment didn't even identify the name of the company or service.

I had to call for a quote after I used their online system after several days. When they finally congratulated me for letting me know that one of their subcontractors accepted the order to ship my cars, I researched the subcontractor for ratings. The company that "accepted" me had horrible ratings from everyone including the [redacted] "*". Additionally, a few other ratings reported that cars had been taken off the trailers with one customer reporting 400 miles being put on their car and another one with a red light ticket!!!

Even after sharing what I had found with [redacted] she indicated that she had lots of confidence with this subcontractor. She did offer a refund a one point but I told her I would trust her judgment. However, after another round of very poor response from [redacted] and very last minute call from the subcontractor about pickup, I elected to cut my losses.

When I finally expressed my exasperation with [redacted] she informed me that I should have just let the system work. [redacted], if this is your system...i.e. knee jerk response to communication and selection of bottom feeder subcontractors, I would suggest that your system is sorely in need of some professional management.

I would never recommend them ever!