Mitchell-Wiedefeld Funeral Home

September 20, 2016 BBB of Central Indiana 151 N. Delaware Street #2020 Indianapolis, IN 46204-2599 Attn: [redacted] Re: File No. [redacted] Dear [redacted] ***,September 20, 2016 BBB of Central Indiana151 N. Delaware Street #2020Indianapolis, IN... 46204-2599Attn: [redacted] *** Re: File No. [redacted] *** Dear [redacted] ***, In response to your letter, please allow me to share with you my findings regarding the above-mentioned account. IMC mailed a validation letter to Ms. [redacted] regarding her account on December 19, 2011. IMC received an Experian dispute on June 18th and September 9, 2016 as well as an Equifax dispute on September 2, 2016. IMC has never received a dispute from TransUnion therefor nothing has been deleted from TransUnion. IMC did update all three credit bureaus as disputed on July 11, 2016 with a date opened of December 11, 2011. Once a dispute is received at IMC Credit services the accounts are flagged as disputed, a copy of the bill is requested, and the information provided by the consumer on the dispute is verified with the information listed on the account with IMC. IMC has mailed a copy of Ms. ***’s bill out via USPS to her home address on September 20, 2016. I apologize for any inconvenience this has caused Ms. ***. The consumer may call our collection manager, Jennifer P***, to discuss any questions or concerns they still have regarding this matter at (317) 849-6933. Sincerely, Jennifer P***Assistant Collections Manager Sincerely, Jennifer P [redacted] Assistant Collections Manager

I am contacting Revdex.com as I would like to reply differently to IMC Credit Services, LLCI Do accept their response as they stated they will have my account in question removed from all credit bureausMy only reply back is that I do not understand the further need from IMC asking for more documentation as what I have already submitted (in my client file) is the reason for IMC's request to have my account's negative reporting removed from all credit bureausI had opened IMC's response message on my phone for review and as I was in the process of responding my thumb presses the button for submitting my response and I have been unable to change it onlineSincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Who waits years to send info over about a collectionThis company has never called or mailed me anything until I disputed this account and I've yet to receive proof this is my debtSo how can this still be on my report when its been well past the days of the dispute and still nothingI called the original collectors they dont even have the info for this so call debtThey said they dont even use the same biling systemThis should be removed from my credit report and dont start calling me now five years later Regards, [redacted] ***

January 23, Revdex.com of Central IndianaAttn: [redacted] ***N Delaware Street #2020Indianapolis, IN 46204- RE: ID Number [redacted] Dear Ms***, This letter serves as our response to the complaint filed by [redacted] IMC Credit Services received a file from our client [redacted] on July 20, for [redacted] We sent a validation letter to her current address on July 23, IMC Credit Services received a certified mail letter from [redacted] on December 27, disputing the debt At that time her account was flagged to be reported as disputed to all three credit bureaus and verification of the debt was requested On January 17, a copy of bill was mailed to her address Should you or [redacted] have any further questions, please feel free to contact me at (317) 829- Sincerely, Stacy P***Administrative Collection Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have proof via my tri-merged credit reports that IMC reported BOTH these debts to them on multiple occasionsAccording to FRCA law, the company had 30-days from the date they received my certified mail which would have been September 30, at the latestSending me ANYTHING in December violates my rights under the law.I want the collections immediately REMOVED from all three credit bureaus todayAnd I'd like proof that has been completed via a letter from IMC.Because they have not held up their responsibility under the federal law, I'd like all communications in writing and will not be calling them to discuss anything over the phone Regards, [redacted]