Mister Sparky

Revdex.com:
At this time, I have not been contacted by Mr.Sparky regarding complaint ID
Regards,
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Review: On Feb.26,2015 I experienced an electrical problem at my apartment complex, the tenants called entergy the electric company and reported the power outage. Entergy determined that a wire had burned out causing damage to the electrical box and the damage was determined a fire hazard and the meter was removed. I hired mister sparky to correct the problem. I spoke with [redacted] who assured me that he would send someone out and services would be restored the same day. The electrician supposedly corrected the problem and supposedly contacted the inspector to come out and inspect electrical work. During this process I was told that the tenants had a delinquent bill and services could not be restored until bill was settled.I spoke with [redacted] on 2/27 several times he expressed to me that there was a problem with the bill and the costomers had to wait until Monday when the business office opened. I spoke with [redacted] from misterSparky again on 3/2/ he informed me that the inspector told him that the tenants did not have a legal account at that address and a permit could not be administered until the account was established. I spoke with entergy who stated that the acct was established no delinquencies meter was removed for safety . After 5 days with no electricity and 3 small children the tenants moved out. I spoke with [redacted] of Mr.Sparky and was told that the permit was going through the city and would take three to five days.On march 9,2015 I contacted entergy and was told that the tenants account was accurate and not delinquent.I contacted the city to find out what was happening with the permit and I was told that no inspector had been sent out to inspect property.I was charged 719.00 which included meter inspector permit,permit was on hold waiting for inspectors report.10 days after services were supposedly completed no inspector had viewed work order. I was told by [redacted] inspector was sent out on the 9th permit would be released.Due to the negligence of the company contractual agreement not met.Desired Settlement: I suffered a financial loss due to the negligence of the company to properly submit correct documentation and information.Contractural agreement not met Fees charged should be refunded.

Consumer

Response:

At this time, I have not been contacted by Mr.Sparky regarding complaint ID 10528918.

Regards,