Mission Grove Car Wash

This is my response to the letter that you sent meI am sending a copy of a sign that we have where we specify that a client has to get two estimates before we pay for the repair and, as I told you, he refused to get the second estimatePlease take a look at the sign and see that that is our policy

I want to let you know that I told the customer that I am willing to pay to fix the window, but I wanted to get a second opinion for the cost of the repair, and he refused to get itThis is because it was something simple and the cost was too high at the first placeI am sure he could get it repaired for a lower price at another placeI hope you understand