Miracle Method is known for quality materials, workmanship and excellent customer service We rarely have issues arise, but when they do, we stand behind our warranty and make every effort to remedy the situation. Unfortunately, we did not receive the letter this customer stated he had
sent, nor did he attempt to contact us by phone, so the notification from the Revdex.com was our first indication that there were any concerns. As soon as we were aware there was a problem, we met with this customer and scheduled a time to completely refinish his bathtub, at no cost to him. This should fully resolve the issue
Revdex.com:
The business sent a workman to my house to address my complaint, as I requested. The worker completely repainted the bathtub, as opposed to just touching up the affected areas. This approach probably would have saved time in the past. Anyway, the worker seems to have done a good job. Hope I haveno further problems with the tub.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Miracle Method is known for quality materials, workmanship and excellent customer service We rarely have issues arise, but when they do, we stand behind our warranty and make every effort to remedy the situation. Unfortunately, we did not receive the letter this customer stated he had
sent, nor did he attempt to contact us by phone, so the notification from the Revdex.com was our first indication that there were any concerns. As soon as we were aware there was a problem, we met with this customer and scheduled a time to completely refinish his bathtub, at no cost to him. This should fully resolve the issue
Revdex.com:
The business sent a workman to my house to address my complaint, as I requested. The worker completely repainted the bathtub, as opposed to just touching up the affected areas. This approach probably would have saved time in the past. Anyway, the worker seems to have done a good job. Hope I haveno further problems with the tub.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]