Initial Business Response /* (1000, 6, 2015/10/14) */
***response has been scanned in and converted to text below (original document is available using the online complaint system)
We have tried to resolve the issues with the drivewayWe tried to fill the low spots and then we hired a
seal coating company to seal coat the entire drivewayThe customer is still not satisfied
We have spoke to the ***'s and agreed to give them a full refund and an additional sum of $A check for $will be sent out todayThis will cover their estimate from Hardrives to repave their driveway
Initial Consumer Rebuttal /* (2000, 8, 2015/10/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
We received the requested amount to fill the holes/redo the driveway from Minnesota BlacktoppingJeff was cooperative in discuss the resolution we ultimately requestedIt's unfortunate for both parties as the lack of follon their part was key to this being the preferable resolution
Initial Business Response /* (1000, 6, 2015/10/14) */
***response has been scanned in and converted to text below (original document is available using the online complaint system)
We have tried to resolve the issues with the drivewayWe tried to fill the low spots and then we hired a
seal coating company to seal coat the entire drivewayThe customer is still not satisfied
We have spoke to the ***'s and agreed to give them a full refund and an additional sum of $A check for $will be sent out todayThis will cover their estimate from Hardrives to repave their driveway
Initial Consumer Rebuttal /* (2000, 8, 2015/10/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
We received the requested amount to fill the holes/redo the driveway from Minnesota BlacktoppingJeff was cooperative in discuss the resolution we ultimately requestedIt's unfortunate for both parties as the lack of follon their part was key to this being the preferable resolution