Mike's Concrete Finishing & Removal Reviews (%countItem)
Mike's Concrete Finishing & Removal Rating
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Hello,
Last summer (2017) we hired Mike's Concrete to renew the concrete pavement of our driveway and garage. The project, which costed $*** was paid in full on September 20 2017. The invoice by Mike's Concrete describes that we paid for "labour, material, removal and finish". Closing the deal, a hand written note on the bottom of the invoice says "Thank you for trusting us with your home, -Mike" (R***, the owner of Mike's Concrete).
This expensive renovation that was supposed to last many summers down the road is now just one summer old and is already starting to fall apart. It is like the concrete is leaching off and holes are forming and increasing. We made sure to contact Mike R (Mike's Concrete) and ask him for his understanding of the situation. We were hoping that he would live up to his promises of high quality work. Instead, in an email he replied "you need to get your driveway sealed and I do not apply sealers".
As homeowners who work hard to keep up with the house we are extremely frustrated. How come he charged us for "finish" and now says "I do not apply sealers"??? How come an experienced professional like him,, misses the importance of sealing concrete? How come???
The quality of the work was excellent. On the estimate when it indicates "finish", finish applies to the broom finish that you did receive. The estimate never specified "sealing the driveway." In the climate that we reside in cracks in the concrete are expected--I NEVER guarantee against cracking or pocking. If ANY concrete contractor guarantees that in Edmonton because of the freeze thaw that we experience, they are being completely dishonest. Also, I cannot control what you put on the driveway after it is done. That includes any sort of de-icing or salt solution. I have no control over what the home owner chooses to do with the driveway or put on the driveway after I have completed it. This includes vehicles, which also may cause pocking because of the salt and solutions from tires. You have a high water table in your neighbourhood. There is nothing that I can do to control that. The work that was done was done with quality and with care. I did suggest that you apply a sealer to your concrete and again, I do not apply the sealer that is something that I recommend the homeowner to do AFTER we have completed the work we agreed upon.