Mike Mustico

Initial Business Response /* (1000, 5, 2015/09/10) */
***'s FXDL was first brought to our service department with an issue of intermittent rough running on 8-18-Over the course of two visits and approximately miles of road testing, of those put on by *** during a visit, we
were able to duplicate, diagnose and repair the malfunction
*** picked her FXDL up on the morning of 9-4-2015, after repairs were completedWe received the notification of ***'s complaint to the Revdex.com in the mail later the same day
Since then, *** has put on several hundred miles and reports back to us that her FXDL is running fine
Intermittent electrical issues are some of the most difficult and time consuming malfunctions to verify and diagnoseWe fully understand ***'s frustration and are sorry that she had this experienceWe are committed to meeting her expectations and hope to earn her future business