Mike Haggerty Buick GMC

We took our car in for an oil change and to check the air conditioning. They said it would be $300 just to check the air. We said, that’s ridiculous, just do the oil change. They called and said our transmission was leaking and there was a noise, so they needed to fix that for nearly $1000. We took it to our local guy who FIXED the air for $280 and said there’s NOTHING wrong with transmission. Liars. Don’t trust these scammers.
What’s funny is we were planning on buying a new Encore from them next week. Sorry guys, we are going somewhere else. Who would do that knowing how much everyone is struggling to pay their bills right now? Mike Haggerty Buick on 93rd and Cicero.

I took my car to their service department due to engine light being on. They put car on the diagnostic machine told me I needed a new battery (which I purchased). On invoice it stated engine under boost check operation of turbo components operating properly (at this time). Clear DTC whatever that is test drove. Now 2 wks later the engine light is back on, they want me to bring car back in so they can charge me more money to most likely put a new turbo booster on. I think they are scam artists just trying to get more money instead of making the proper repair that's needed.
If you plan on taking your car there beware of how they treat older people and people of color.
I wouldn't recommend them to anyone.

Brought a salvage vehicle from I was convince never seen the carfax knowing the car was a bad car took 17,000 dollars for me went back up there and I was treated like garbage always read the fine terms through my car has water flooding I have been out of 2,000 fixing it

Advertised a vehicle at one price, and when I got there had it marked at another price. They brought it bake down to what it was advertised at offered me a price on a trade in I accepted. Had me initial a form saying I purchase the vehicle at a price we agreed on, then called later saying that the deal was no good, and wished me luck on finding something else.

I purchased a 2014 gmc Denali with 128000 miles and as soon as I drove out the city that same night I noticed a jerking and vibration on the truck I called the dealership the next day to talk to my salesman and he couldn’t do anything about it I been working since the date of purchase 09/13/2019 I take it to the service dep. they tell me my truck transmission is going out!

I took my 2011 GMC Arcadia SUV to Mike Haggerty GMC service department to have struts applied which I believe was completed. While I was driving my car off the premises, my check engine light came on. After I made it to work, I called Keith, the service man, and let him know that the engine light was on,the tire monitoring light was on, I heard a noise and my car was still bouncing. He told me to bring the car back which I did. He told me that I needed a battery and a starter and the noise that I was hearing was from the fuse box. I gave them the okay to replace those items along with an oil change. He called me back and told me that I needed a new engine. I drove my car into the shop and I had to have my car towed out of the shop. I do not believe I blew my engine. I believe they did something to my car and want me to pay $6400.00 for a new engine. What bothers me the most was when Keith called me and said " come on Mrs., you don't need your husband's approval, you make all the decisions in your household just like my wife does." He made that comment after I told him that I needed to call my husband. My husband called and told him that we are not paying for a new engine. They replied, come pick up your SUV.

GMC BUICK ON *** South Cicero 03/19/19 I financed a tan 2008 Buick LaCrosse with a sales guy named Kevin when I drove the car the next day after I purchased it I noticed that the gauges were jumping I noticed that the gas gauge was reading that there was no gas in the tank and it needs to be filled but there was gas in the tank I noticed that I couldn’t operate or let down the windows from the driver side for the passenger window or the back passenger window also I couldn’t operate from the driver side or the passenger side the locks I couldn’t unlock the doors either with the remote I notify the dealership immediately once I noticed the problems with the car I asked for a refund because I felt as if they financed me a car that wasn’t properly worked on I asked for a refund over the phone with Paul before going into the dealership three times to be sure he told me yes I can get a refund and Katie and Paul told me that I couldn’t get a refund once I went into the dealership on 03/23/2019 after all was said and done I was so upset because I was for one sold a bad car two I have a one year old and seven year old son I stay in a bad neighborhood is what I told them I cried out to them that this wasn’t right I had all good vibes that I was financing a good car with them my seven year old was standing at the door waiting for me to go in threw the driver side to unlock the door for him multiple times why I put my baby in his car seat I have been driving a truck similar to the problems I am having with the car I financed with GMC BUICK on 3/19/19 for three years I cried to them that I’m a single faithful mother to my sons I work and provide for my sons I go without to take care of them they didn’t care that hurt I cane lose I’m all alone I try to make the right choices for my family with no help at all from my sons fathers so Katie told me ok you can’t get your money back but we will fix the car which should have already been done before I financed it this suppose to be a great dealership not a store front side street dealership she said I could leave the car on the lot they would call the bank to come get it but I can’t get my Money back all they could do is send it to the service but I believe it’s my decision if I want to keep the car at the moment I didn’t even have it long at all this is so unfair

I took my truck to Mike Haggerty Service Department for a diagnostic and quote for repairs on my 2010 Buick Enclave on March 4, 2019.. I was given a written copy of the diagnostic along with the price for the repair, and took the truck back on March 6, 2019 to get the same repairs that was quoted to me by Haggerty. I drove the truck for one day and realized that the issues that I initially took the truck in for were not corrected. I dropped the truck again and informed the staff that the $717 worth of repairs that they quoted me and I paid, did not solve the issues with my truck. Service Advisor, Joseph *** contacted me the next day and informed me that the repairs that they initially diagnosed was not the problem, and that I needed pay them an extra $2000 for a new set of repairs that they never informed me about during their initial inspection. I asked why were these issues found during the first inspection and according to the Service Adivsor,"we did not do a full inspection". I informed Mr. that their practices were deceptive, and that they should put my car back together and leave it for me to pick up.

Please BEWARE of the financial department they will blatantly lie in order to make more money upon a sale. I was convinced to purchase the extended warranty even though I denied it at first. However a man by the name of Abid convince me it would last the duration of my car alone. This was a flat out lie. Now I find out that I wasted $3000 on something that I can’t even use now. Don’t trust them. Read everything even if it takes you hours before signing anything. Never purchase their extended warranty it’s a waste of money.

Sexist business, treated me horribly because I am a woman. Told me they are not sexist because “my daughter works here.” Check out their website-all males. Diminished my feelings about being treated differently. Refused to replace a three dollar light bulb that they installed incorrectly. The bulb they put in fell out and burned the inside of the light. They neglected to tell me that. I spoke to the owner and manager and they suggested I take my business elsewhere and they “don’t care about my time.”