Midwestgrowkits

we offered a full refund if he sent the products back. He wanted us to pay for shipping back which we do not do unless the problem was from damage or a mistake on our part. The items purchased were from our supply page and was not a kit as advertised which comes with instructions. The customer was...

extremely rude and swore at my customer service representatives and also used called them swear words. The entire conversation was recorded for quality assurance and is available. We still will refund his order including shipping if it is sent back to us.  Thanks