Midway Ford

Ryan Alvarez assisted with my mixed feelings of purchasing a car and with his patience and knowledge was able to assist with my decision of purchasing a car. Hands down Ryan Alvarez at Midway Ford for you next purchase or trade in.

Purchased car for $13K cash, after 30 days the Engine went out in the car, and I have been told I need to purchase a new car.
Wanting to buy my son a car for Christmas, I went to Midway Ford and purchased a 2016 Ford Fusion AS-IS Cash $13K. Being that the car is used, We had the car tune up and diagnosis for any issues the prior owner may have had at Kendall Ford. But to our surprise, the service center informed us that the car engine is No good and unable to drive the car with coolant fluid leaking inside the car. I understand the meaning of AS-IS, however the car being bought to drive it, how is it fair for a company to sell you a car that you cannot drive at all, and then want you to purchase a new car after forking out 13k on the original car.

My vehicle has been to Midway ford 4 times for the same issue. It still sits there with no solution in sight
In early August of 2018 my vehicle began acting erratic while on the highway.
The brakes began feeling harder to press and the vehicle was struggling to drive as if in a lower gear, the steering wheel began shaking and I pulled over and immediately the vehicle shut off, I smelled an odor of fluid burning but there was no smoke and the smell quickly went away. I called for a tow truck. After about an hour of waiting I got a call from the towing company that they would not be able to come on the highway. Frustrated, I turned on the van and it cranked right up. I was two minutes away from Midway Ford so I drove it there.
I received a call the next day from the service rep. She informed me that the mechanic who looked at it said nothing was wrong with the van. Obviously this wasn't so, I proceeded to explain the symptoms and asked if another tech can look at it. I received a call the next day stating the next technician had determined the problem was a pressure transducer and the part would have to be ordered. Days later I was told to pick up the vehicle and was charged $402.93
On my way home, five minutes from the dealer the van began the same symptoms described above. I pulled over and had it towed back to Midway Ford. The following day I was advised what was causing the issue was an ABS Control and an ABS module. The scenario unfolded like the previous visit, about a week later I was told to pick up the vehicle and was charged $2348.00
About a month later the van produced the same symptoms. Again I had the vehicle towed back to Midway Ford. This visit I wasn't provided with much information or paperwork. Again about a week later I was told the problem was resolved and was told to pick up the van. I was not charged on this visit.
Again, also about a month since my previous visit the vehicle began with the same symptoms. I was near Midway Ford so I pulled over had lunch and when I returned to the vehicle it started up. I left the van at Midway ford for what would be my 4th visit for the same issue. The following day I was informed the technician could not figure out what was wrong with my van and that I may come and pick up the van, I found this conclusion to be unacceptable. I spoke to the service rep and tech and agreed that they will contact Ford tech support and that all resources available to the technician be exhausted in order to address this issue. This was in early December 2018, it is now January 2019 and I am still without my vehicle and still without any information as to a plan of action on how to fix the van.
I work in the fire service industry and work directly out of this van. It has been at Midway Ford for about 2 months total since the beginning of this ordeal. This directly affects my ability to earn a living. I have been forced to use towing services and ride sharing services to and from the dealer in addition to the $2750.93 I paid Midway Ford.

Midway ford advertised on ford.com through ready.shop.go. program a price at which they must honor and sell a vehicle.
Midway Ford refused to honor a car deal for 2018 ford raptor at price advertising with specific vin attached. After 3 calls, 2 voicemails, general manager picked up the phone and hung up right away and refused to do anything that has to do with the car sale.