Midas Mesa

I have taken my truck to Midas Mesa to get my oil changed for years They are under new management and ownership now I was told they will call me when my truck was ready in about minutes I called hours later and was told that it was sitting out front and done When I arrived I expressed my concern about it taking so long and not being called and the employee simply said well mistakes happen I told him that I didn't feel that this was good customer service and he continued to ring me up as he watched tv The manager Andrew then came in and I asked if he was the manager and he said yes, I told him that no one called me to let me know that my truck was ready and how the employee reacted and he told me next time they would call me I told him there would not be a next time as I didn't like how I was treated As I walked out the door he was laughing and said well bye bye then I opened the door back up and asked him what he said and he said bye bye as he smirked I told him he didn't have to be an [redacted] and he yelled get the hell out of my store now I told him I would let the new owner know how he was treating customers and he stated he was the owner I told him no business owner would treat a customer that way

I have taken my truck to Midas Mesa to get my oil changed for years. They are under new management and ownership now. I was told they will call me when my truck was ready in about 45 minutes. I called 2 hours later and was told that it was sitting out front and done. When I arrived I expressed my concern about it taking so long and not being called and the employee simply said well mistakes happen. I told him that I didn't feel that this was good customer service and he continued to ring me up as he watched tv. The manager Andrew then came in and I asked if he was the manager and he said yes, I told him that no one called me to let me know that my truck was ready and how the employee reacted and he told me next time they would call me. I told him there would not be a next time as I didn't like how I was treated. As I walked out the door he was laughing and said well bye bye then. I opened the door back up and asked him what he said and he said bye bye as he smirked. I told him he didn't have to be an [redacted] and he yelled get the hell out of my store now. I told him I would let the new owner know how he was treating customers and he stated he was the owner. I told him no business owner would treat a customer that way.

I have taken my truck to Midas Mesa to get my oil changed for years. They are under new management and ownership now. I was told they will call me when my truck was ready in about 45 minutes. I called 2 hours later and was told that it was sitting out front and done. When I arrived I expressed my concern about it taking so long and not being called and the employee simply said well mistakes happen. I told him that I didn't feel that this was good customer service and he continued to ring me up as he watched tv. The manager Andrew then came in and I asked if he was the manager and he said yes, I told him that no one called me to let me know that my truck was ready and how the employee reacted and he told me next time they would call me. I told him there would not be a next time as I didn't like how I was treated. As I walked out the door he was laughing and said well bye bye then. I opened the door back up and asked him what he said and he said bye bye as he smirked. I told him he didn't have to be an [redacted] and he yelled get the hell out of my store now. I told him I would let the new owner know how he was treating customers and he stated he was the owner. I told him no business owner would treat a customer that way.