Midas Auto Service Experts-Niles

If you need any type of car service think twice before you go to this place. They are rip off place, UNPROFESSIONAL, unpleasant and dont care about customer satisfaction. I had very bad experience with them and wont go there again for sure. Wait time at Midas is ridiculous, 4 hours for tire service, take them off, clean them and reseal it. Just need it to make sure my tires dont loose air, had to wait 2.5 hrs (as they sad) to be done but it took them 4 hrs.
I was in rush and did not check closely what they did, thought it was simple fix. When I got on the highway car was so noisy I thought something was gonna fall off. I check it and they did not put the tires back the way they were. I had newer tires on front and older on the back. Can you believe it, they did not bother to match them. Different brands, different treads, and when I got back today to complain they were mad at me because I was *** and mad because I was wasting my time. Guy was surprised when I told them that tires not supposed to mismatch. SO UNPROFESSIONAL.
On top of that, like everybody else they put paper cover over floor mats to protect it but no one cares about nasty dirt on the steering wheel from dirty mechanic hands. They complete the job and sit ind the car with dirty and oily hands and drives out without cleaning after all. When I showed it to them they just walked away on me.
Unbelievably poor customer service and professionalism.
DONT GO THERE and if you do make sure you have wet cleaning wipes, hand sanitizer and make sure all the wheel bolts are in. Good look!!!