Michael's HVAC

Michaels went to the customers homeUpon arrival we found the customers gas valve was turned offThis was the malfunction onthe first service call.Also, while at the first call the customer voiced her displeasure at her thermostat,so we scheduled an appointment and brought back a new thermostat
next dayThe thermostat was Not the malfunctionLater in the week the customer called backThis time the dampiner would not openA separate malfunction from the initial callThe customer does not agree with this aassessment.We are willing to refund her dollars, but do not agree with her assessment of the situationthank you

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