Michael Scanlon, DDS

I am replying to the complaint against Dr [redacted] I have tried twice to contact the patient [redacted] Previous visits that [redacted] had in our office the insurance company paid % for fillingsTherefore, based on what the insurance paid for the previous visit, he was told he had 100% coverage for fillings The balance on the account is $I spoke with his insurance company regarding this matter and the insurance company indicated that because the buccal surface of the tooth was involved in the filling that the composite filling was paid at 100% Otherwise, posterior composites are downgraded to the amalgam allowance I would encourage the patient to call our office with any questions and we will be more than happy to help him with any matter

I am replying to the complaint against Dr [redacted].  I have tried twice to contact the patient [redacted].   Previous visits that [redacted] had in our office the insurance company paid 100 % for fillings. Therefore, based on what the insurance paid for the previous...

visit,  he was told he had 100% coverage for fillings.  The balance on the account is $160.20. I spoke with his insurance company regarding this matter and the insurance company indicated that because the buccal surface of the tooth was involved in the filling that the composite filling was paid at 100%.  Otherwise, posterior composites are downgraded to the amalgam allowance.  I would encourage the patient to call our office with any questions and we will be more than happy to help him with any matter.