Michael J,s Design Studio and Goldsmith shop

All gap refunds go back to the bank. They issue the refunds to the customer based on the information they have. We do not issue refunds for Gap back to the customer directly ever.

I checked and your priority cancellation request was done on 7-9-2016 by Robert [redacted] the finance director. The cancellation will take a little while because it goes to Honda Care Customer Service in Torrance California and then it will go to the loan department. The amount will be removed from...

your loan amount. I do apologize for the time it has taken, but everything was done on our in the day you came in. I would like to just say that the Honda Care is one of the very best Vehicle Service Contracts available.The one's that people solicit thru the mail that sell for a $ 1000.00 or less usually do not cover a lot of the items that Honda Care does. They also have very strict rules about when you have to have your oil changed and that you must mail in the receipts. If you miss an oil change it can cancel the contract for many of these companies. We sell several cars every month to [redacted] customers and we have set pricing with them for all Honda's, Honda accessories and Honda Service they make sure that all pricing is in line with the market and offers their customers a great deal.If you have any questions please call Robert [redacted] at 281-358-8880 he will be happy to help answer any questions you might have.My apologies,Mike [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]Do not try to evade the responsibility.  You just sent me the cancellation form which completed and submitted by your Financial Manager Ken.  You better face and correct the problem and not try to blame on somebody else.  Its you who submitted the wrong information to the insurance ... not the insurance company who fill the cancellation form.  That's not the way to do your business.  In addition, you should called the Honda Financial Service and show me the proof.  You already seen the letter from HFS.   It clearly registered my insurance coverage ...  but you failed to admitted the existence of the coverage.   Those e-mails you sent to me does not proof anything.   You are the only one to blame.   That's your problem, not the insurance company and HFS.  Please answer those questions from my last message ... face it and correct the mistakes.   You are the General Manager,  not a baby boy who need instructions.  Don't make yourself look bad ...  face the problem and correct it.  You get paid to do it.  Do not scam on your customers.  I'm going to ask your corp office to face it if you failed your duty.  
Regards,