Miami Sun Tanning

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: that was not the issue. I complained that Great Games did not service my Bridge Baron 24. After my complaint to RevDex.com they contacted me and help got rid of the defective Bridge Baron 24 and they set me up with a new one. My problem is resolved. Their response had nothing to do with my problem. My Bridge Baron 24 was activated but corrupted. Regards, [redacted]

Hello Revdex.com,I am writing about the complaint from [redacted] The issue was not activating Bridge Baron The issue was she was trying to activate a demo of a product that she did not purchase When she purchased Bridge Baron there were links/buttons to demos of our product This is a very common practice with software companies Software companies will often include demo of other products the customer may want to purchase Our company has seen this many times, where a customer will think they purchased a demo product when they did not.We have contacted this person and explained she did not purchase the demo but only Bridge Baron 24.To our understanding the issue has been resolved and there was a misunderstanding of what was purchased.Thanks,Thomas T***Great Game Products

Hello Revdex.com,I am writing about the complaint from [redacted].  The issue was not activating Bridge Baron 24.  The issue was she was trying to activate a demo of a product that she did not purchase.  When she purchased Bridge Baron 24 there were links/buttons to...

demos of our product.  This is a very common practice with software companies.  Software companies will often include demo of other products the customer may want to purchase.  Our company has seen this many times, where a customer will think they purchased a demo product when they did not.We have contacted this person and explained she did not purchase the demo but only Bridge Baron 24.To our understanding the issue has been resolved and there was a misunderstanding of what was purchased.Thanks,Thomas T[redacted]Great Game Products

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: that was not the issue. I complained that Great Games did not service my Bridge Baron 24.  After my complaint to Revdex.com they contacted me and help got rid of the defective Bridge Baron 24 and they set me up with a new one. My problem is resolved.  Their response had nothing to do with my problem.  My Bridge Baron 24 was activated but corrupted.
Regards,
[redacted]