Mi La Cay

Hello Ms***,
My name is Trinh O**. I'm the manager at Mi La Cay restaurant located on ***. I received a complaint letter from Revdex.com last week regarding your experience at my restaurant
First, let me apologize if you
were not served properly. I would like to know the details about this incident such as time of day, gender of the server, events surrounding this incident, etc. I'll need these information in order to first discuss with my employee(s), and second prevent it from re-occurrence in the future
I am prepared to do whatever within my means to make this right for you. I am looking forward to hear from you
Sincerely Yours,
Trinh O**
Manager