Metropolis Technology Reviews (%countItem)
Metropolis Technology Rating
Address: 1606 S Flower St, Los Angeles, California, United States, 90015-3405
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Address: 1606 S Flower St, Los Angeles, California, United States, 90015-3405
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5 year warranty, hair dryer is not heating, less than 3 years into warranty
Purchased hair dryer on January 14, 2015 and it has a 5 year warranty. Dryer abruptly stopped working on November 26, 2017, tried to contact, no luck since website is obviously shut down and there is no other contact information for the manufacturer.
The dryer worked well for the time that I have had it, would just like a replacement for the Metropolis ceramic block ionic hair dryer that currently has issues and does not heat.
My flat iron stopped working within 3 years, and the company claims a 5 year guarantee. No response from them after attempting to contact. (No phone).
I have purchased from this brand twice, this time was a flat iron called "The Rio Iron" for almost $300.00 CDN plus shipping. To which unfortunately my item stopped working. It is a product that is under their "Professional" category, so it's safe to assume it would be used every day and for long periods. I've had it for approximately 3 years and the company claims they guarantee their products for 5 years. With this guarantee, it does not list anywhere how to contact them for any issues. I went on their website and my only options were to send them an email or to fill out a basic contact form. I have yet to hear from them.
For such an expensive product I was hoping something could be worked out. If not a replacement then even a discount to purchase a new one from them.