Metropolis Management Company

How to contact? Do you manage Carrollcrest? I need answers I never know when they have meeting so I haven’t been to a meeting in at least five years. I’m not happy about our dues it was $15 a month at one time so why are we paying over $100 a month? We had our roads done and that’s all I remember very little snow removal I can’t keep paying 100 and some dollars a month for our dues in this place. I went to a meeting about five years ago. Some leaders are rude as hell. I tried asking a question when I went to the meeting years ago and I raised my hand to ask a question! I was told I was rude and ignorant for Raising my hand to ask a question. Do you ever negotiate contracts for snow removal etc? Do we have county run trash removal or private company. I think I can find a better deals with snow removal trash pick up repairs etc. which would save us money on her monthly dues which is outrageous compared to other associations.. Jackie auburn Carrollcrest

It was good to speak with you today.  I contacted [redacted] today to let her know that her refund for $750 was being processed now.  Part of the issue in this case is that we cannot affect [redacted]'s bank account, and she had to put in a stop automatic payment with her bank....

 We at Metropolis, who manage [redacted] Condominiums, have no access to her banking and we cannot set up automatic payments of any type (no payments are made to us, all payments are made to [redacted] Condominiums).  It is solely on homeowners to either set up an automatic payment with [redacted] bank or through their own WebBill Pay.  [redacted] was able to have [redacted] stop withdrawing the payments.  I have now processed her refund and it should be to her shortly.  There was also a delay on the refund because [redacted] did not understand that her assessment was $260 for the condo and $20 for the parking spot attached, which changed the amount of her total payment.Thank you,Michelle R[redacted]Operations Coordinator

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: While I am accepting the correct refund of the money owed to me over the months from Jan. 2015 through at least Dec. 2015, the explanation given is a total fabrication. My condo fee was $240 plus $20 for the garage, which was about a block away, not attached. Since a year ago, I have been in contact with [redacted] bank that handles the withdrawals for Metropolis, and then they deposit the money in the account FOR Metropolis to use for snow removal, landscaping, etc. [redacted] didn't correct the withdrawals, and neither did Metropolis assert themselves to effect the change. I should have stopped payment at that time, but I didn't realize the problem would last through 2016! Even when another buyer owned the condo and they collected double fees! While ignoring my pleas to be honorable and return my money. I did contact my [redacted] Bank to stop payment, but then [redacted] or Metropolis asked for $270 instead of $280, so [redacted] released the money thinking there was a change in the amount. I called [redacted] to correct them again, but still was not receiving my refund until perhaps now that I have contacted the Revdex.com, and you have written a few times. Then I told Metropolis I was going to have to take legal action for their unfair, irresponsible action. Hopefully, I will receive my check before March is over.
Regards,
[redacted]