Metro West Ambulance

Revdex.comPO Box 1000DuPont, Wa To Whom It May Concern:This letter is in response to a complaint submitted to you with ID of [redacted] Afterreviewing the patient's complaint I have found that we received a letter from patient'sinsurance on 12/requesting a hfca and patient chart notes to be sent to themDue toan oversight on our part this wasn't completed at the timeWe received an additionalletter on 1120/requesting the same information and at that time all requestedinformation was sent to patient's insurance companyWe have since been in contact withthe patient and the insurance company and found that the insurance company hasreceived and paid the balance due Krista C [redacted] Medix Business Office Manager

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease thank Metro West for their cooperation.Sincerely, *** ***

Revdex.comPO Box 1000DuPont, Wa 98327
To Whom It May Concern:This letter is in response to a complaint submitted to you with ID of [redacted]. Afterreviewing the patient's complaint I have found that we received a letter from patient'sinsurance on 12/8115 requesting a hfca and patient...

chart notes to be sent to them. Due toan oversight on our part this wasn't completed at the time. We received an additionalletter on 1120/16 requesting the same information and at that time all requestedinformation was sent to patient's insurance company. We have since been in contact withthe patient and the insurance company and found that the insurance company hasreceived and paid the balance due.
Krista C[redacted]Medix Business Office Manager