Metro Financial Services

The owner of the property was made aware of the gate and will be addressing this It has been repaired in the past and maintenance had reported that it was not latched correctly which caused it to get damaged when we had high winds The lease agreement is a contract and a gate in the yard that has been damaged is not a reason to break a leaseThese residents took this property from another leasee and did take the property as is at that timeWe have been working with these tenants to assist them in finding someone to assume their leaseOnce a qualified person is found and a lease signed we will then release them from any further obligations

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]