Messner Flooring

[redacted] 7/28/2016Dear ***,I received your notice of complaint on Monday, 7/25/16, and met with Greg Messner, my retail store manager later that dayHe immediately called the customer and scheduled an appointment for Tuesday 8/2/We will be removing the stair runner to enable the repair of the complete riserThis was the earliest date that is convenient for the [redacted] 'sWe will request a written confirmation of the completion of this work to the customer'ssatisfaction and I will send you a copy Until then, Peter Messner President

***7/28/2016Dear ***,I received your notice of complaint on Monday, 7/25/16, and met with Greg Messner, my retail store manager later that dayHe immediately called the customer and scheduled an appointment for Tuesday 8/2/We will be removing the stair runner to enable the repair of
the complete riserThis was the earliest date that is convenient for the ***'sWe will request a written confirmation of the completion of this work to the customer'ssatisfaction and I will send you a copy. Until then, Peter Messner President

[redacted]7/28/2016Dear [redacted],I received your notice of complaint on Monday, 7/25/16, and met with Greg Messner, my retail store manager later that day. He immediately called the customer and scheduled an appointment for Tuesday 8/2/16. We will be removing the stair runner to enable the repair of...

the complete riser. This was the earliest date that is convenient for the [redacted]'s. We will request a written confirmation of the completion of this work to the customer'ssatisfaction and I will send you a copy.  Until then, Peter Messner  President