Mesa Muffler

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowA california converter was installed and caused osensors to faultYou installed wrong converter and need to install a non california converter, as requested by new mechanic.mesa muffler needs to install non ca converter Regards, [redacted]

don't know were he is getting his info from that a california emmisions converter will ruin a osensor,that will not happenAll the converters I install are state legal converters

more than likely when the car came to mesa muffler it had a poor pocode and putting the converter on solved that code issueif he is having osensor lights come on how is that the converters fault??? if the converter was bad one of those two codes would come back on onthanks *** ***

don't know were he is getting his info from that a california emmisions converter will ruin a o2 sensor,that will not happen. All the converters I install are 50 state legal converters

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. A california converter was installed and caused o2 sensors to fault. You installed wrong converter and need to install a non california converter, as requested by new mechanic.mesa muffler needs to install non ca converter.
Regards,
[redacted]

Went in for a full cat back exhaust system.

Got me in early, put 2 mechanics on the job.

Professional job completed in time quoted.

Highly recommend this shop for custom exhaust systems.

Review: approximately june of 2014 after having a rebuilt motor installed at discount engine exchange and only driving 600 miles, my check engine light came on. I took to engine shop and was told my catalytic converter was bad. the shop sent me to mesa muffler to have new one installed. I paid 700 cash and got receipt for repair and drove off thinking all was fine. after that repair approx every time I stoped to put gas in ,I would drive about 25 miles and check eng light would come on again, and again telling me my oxygen sensor was bad. we replaced 4 times and I then had to come back to alaska for work and also I live here. my mom kept trying to repair oxygen sensor and now the cam shaft pully broke off and patially due to back pressure due to wrong catalytic converter being installed. and yes the oxygen sensor in question is on the bank with wrong catalytic converter.Desired Settlement: I cant prove without being there if the wrong catalytic converter made the cam pulley snap but we due know it caused the oxygen sensors to go out at the very least. I would like my 700.00 dollars back and 59.00 dollars x3 for the oxygen sensors I purchased. I do have receipts. if I have to take time off work to fly back then it will be court case and will be asking for much more.

Business

Response:

more than likely when the car came to mesa muffler it had a po420 or po430 code and putting the converter on solved that code issue. if he is having o2 sensor lights come on how is that the converters fault??? if the converter was bad one of those two codes would come back on on. thanks [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. A california converter was installed and caused o2 sensors to fault. You installed wrong converter and need to install a non california converter, as requested by new mechanic.mesa muffler needs to install non ca converter.

Regards,

Business

Response:

don't know were he is getting his info from that a california emmisions converter will ruin a o2 sensor,that will not happen. All the converters I install are 50 state legal converters