Meritrusts Immigration Consulting

was hired to help in the attainment of a travel ***. He was unable to provide it in the time required for my travel. As a result, I had to cancel my flight and incur charges. Although I am aware that time lines are ultimately beyond his control, there were issues with *** that he failed to advocate on my behalf or advise me on the risks with not receiving it on time. In addition, after authorizing my employers to speak on my behalf, he refused to speak to them, ignoring multiple phone calls and text messages. They were trying to problem solve and required information that he would not surrender. Many conversations that occurred were with his companion instead of him, whom I was under contractual agreement. Finally, when asked to provide the certificate proving he was registered as an immigration consultant, he would not produce it leaving us to believe we were not dealing with him or he was in fact not registered through iccrc. A complaint has also been filed with the iccrc.