Melen LLC

Hey [redacted] - We refunded the order the same day that you requested it, not weeks laterPlease see the attached helpdesk ticket log and refund logThe server log & [redacted] shows that you saw the ticket responses and received the refund.Please let me know if there is anything else we can help withI tried calling the number you provided, but it didn’t connectThe info you provided us is listed below for reference.Clients InformationFirst Name ***Last Name ***Company Name Email Address [redacted] Address [redacted] **Address [redacted] ***City [redacted] State/Region [redacted] Postcode ***Country US - [redacted] Phone Number [redacted] Last Login Date: 08/27/17:IP Address: [redacted] Host: [redacted]

Complaint: [redacted] I am rejecting this response because: I submitted this complaint eight weeks agoA response was received from this company todayIt's not legal to do business with companies located in this area Regards, [redacted] ***

Complaint: *** Do not contact me again, in an attempt to harass or annoyThe complaint was filed eight weeks agoDo not send me any further emails
Regards,
*** ***

We spoke to and refunded this payment to the client on 8/27/

Complaint: ***
Do not contact me again, in an attempt to harass or annoyThe complaint was filed eight weeks agoDo not send me any further emails
Regards,
*** ***

Hey [redacted] - We refunded the order the same day that you requested
it, not 8 weeks later. Please see the attached helpdesk ticket log and refund log. The server
log & [redacted] shows that you saw the ticket responses and received the refund.Please let me know if there is anything else we can help with. I
tried calling the number you provided, but it didn’t connect. The info you
provided us is listed below for reference.Clients InformationFirst Name [redacted]Last Name [redacted]Company Name Email Address [redacted]Address [redacted] [redacted]Address [redacted]City [redacted]State/Region [redacted]Postcode [redacted]Country US - [redacted]Phone Number [redacted]Last Login Date: 08/27/2015 17:11 IP Address: [redacted] Host: [redacted]

Complaint: [redacted]
I am rejecting this response because: I submitted this complaint eight weeks ago. A response was received from this company today. It's not legal to do business with companies located in this area.
Regards,
[redacted]