[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
We resolved this complaint today. Our Manager mistakenly gave Mr. [redacted] another customers Groupon oil change deal. No harm he received a free oil change. We were not trying to cover anything up. When our technician was putting the dipstick back into the dipstick tube while checking the oil...
following the oil change, he must have missed the tube and stuck it down next to the tube. We were not responsible for the battery going dead overnight. Could have been something left on etc. We apologized and reimbursed Mr. [redacted] $146.45 as requested and he is satisfied with the outcome and appreciated us reaching out to him immediately and solving the issue promptly. We occasionally make mistakes and we do stand behind our work.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
We resolved this complaint today. Our Manager mistakenly gave Mr. [redacted] another customers Groupon oil change deal. No harm he received a free oil change. We were not trying to cover anything up. When our technician was putting the dipstick back into the dipstick tube while checking the oil...
following the oil change, he must have missed the tube and stuck it down next to the tube. We were not responsible for the battery going dead overnight. Could have been something left on etc. We apologized and reimbursed Mr. [redacted] $146.45 as requested and he is satisfied with the outcome and appreciated us reaching out to him immediately and solving the issue promptly. We occasionally make mistakes and we do stand behind our work.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]