Mediterranean Shipping Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, The person who handled this was Leila tel

Complaint # [redacted] has been receivedIn order to investigate we would need a Bill of lading or container or booking number.Thanks,Herve [redacted]

I was able to locate the case but cannot link it to a customer service representative who would have handled it prior to a submission to the Revdex.com.
could...

you let me know who at MSC assisted you.
we have several offices which makes it difficult to research.
if you could attach the correspondence with msc personnel it would definitively help.
thank you
Herve [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,
  The person who handled this was Leila tel 2127644800

Complaint #[redacted] has been received. In order to investigate we would need a Bill of lading or container or booking number.Thanks,Herve [redacted]