Medigas

Medigas in Lindsay overcharge. They do not honour their warranties. They limit consultations to discuss malfunctioning and poorly preforming equipment to 15 minutes only, even when the problems are unresolved. They refuse to accept returns of unused equipment that they supplied in error. I totally agree with Geri m's review. My experience was similar, my experience stressful and Medigas is a very expensive nightmare.

After I had been diagnosed for sleep apnea through the testing at Medigas I was required to take a 2 week trial to determine what pressure I needed. To do this they told me that I had to purchase a mask for 250.00 which they selected and I purchased. This was on July 13, 2017. It leaked a lot and when I told them they said that I had to use it longer. On July 19 I took it in to exchange it as I was exhausted from not sleeping for 5 nights because I was up all night adjusting it. Unfortunately the new mask left a blister on the top of my nose so I had to let it heal and went back on July 24 and got the F20 which did the same. On July 28 I got the Quattro FX which seemed to be some what acceptable in performance BUT I was tested on a machine that has a varied pressure and the machine that they knew I was getting was a constant pressure. When my machine came the mask basically explodes on my face. When I went to tell them Kim and the therapist would not listen and Kim told me that I could go else where. I stated the fact that it was easy for them to say because they have my money. He was rude. The whole time that this was going on from day 1 they would make me feel like I was imposing on them and costing them money. The therapist didn't even know how the mask came apart for cleaning, I had to show her and Kim.
It is not just a leak, it starts slowly and that explodes on my face. The best that I can describe it is if someone hit you in the face with an air hose or you stuck your head out a car when driving fast. I can not breathe and I have to get it of quick. I now have a $250.00 mask that I can not use and if I do I am up most of the night adjusting it. They have told me to go else where so I would like to go to Vitalaire but I would also like my money back to get a mask that will do my treatment. They had told me at the Cancer Clinic on many of my appointments that I have to reduce stress. This experience has done nothing but cause me sleepless nights and stress.
Medigas is a NIGHTMARE!