Medicine Shoppe Aurora

Regrettably there was a delay in moving forward with settling this claim Due to the ocean transportation portion of this move, we needed to perform our due diligence to identify where the damages took place and this is what caused the long delay We have made contact with our client, had the appropriate estimates for repair done to the vehicles and are in the process of sending out a settlement letter to reimburse.We sincerely apologize for the length of time taken to settle this claimTad A***General Manager, PhoenixAce Relocation Systems, Inc

There has been absolutely no contact made by the business with me to resolve this issueI have tried several times via email to get resolution with no successIf they follow through and make good on this that will be great I do not have a high confidence that this will transpire

Regrettably there was a delay in moving forward with settling this claim.  Due to the ocean transportation portion of this move, we needed to perform our due diligence to identify where the damages took place and this is what caused the long delay.   We have made contact with our client, had the appropriate estimates for repair done to the vehicles and are in the process of sending out a settlement letter to reimburse.We sincerely apologize for the length of time taken to settle this claim. Tad A[redacted]General Manager, PhoenixAce Relocation Systems, Inc.

It is our understanding this claim had been moving thru the process for settlement.  we will pull the file, review the documents and follow thru in the next few days to ensure the claim process is completed and agreed upon by both parties.  our sincerest apologies for not seeing the first...

notice on this.  Tad A[redacted]

To whom it may concern;Re: [redacted] Complaint I would like to address the concerns regarding this complaint filed with the Revdex.com by [redacted].  It is standard practice for our Customer Service team to collect all outstanding charges for a relocation prior to delivery.  While we...

strive to keep communication open and shipments moving on time, in some cases unforeseen circumstances can cause delays in updating our Customer Service teams promptly, as is the case here.  The driver assigned to load the shipment from our location ran out of room while loading [redacted]'s shipment , making it necessary to transit the remaining via another van and have a destination agent perform the overflow delivery.  We have apologized for the second delivery being late and not up to the level of expectation provided by our Ace drivers and crews.The claims process was started on 8/24, I have attached follow up emails dating 8/27, 8/31 and 9/8 that clearly outline our willingness to answer questions, address the damage claims as well as the delay claim.  The claims process can take time depending on the nature of the claims and the scheduling of independent third party investigators to assess any damage and make recommendations.Ace Relocation Systems is committed to going above and beyond to work towards a swift and satisfactory end to the claim with [redacted].Regards,
[redacted]GM - Phoenix