Medicaleshop Inc.

Ordered a new shower chair from Medicale Shop after tons of research and measuring my existing one. It arrived and I had numerous issues with product quality and product expectations based on sales materials.

-Plastic assembly and component flimsiness compromises sturdy, long term durability
-Expensive add-on back pad is cheaply made, flimsy and does not stay clipped on the chair. This will break.
-Expensive add-on padded seat is cheaply made, flimsy, and extremely hard. I can see it tearing within a few months' use.
-Height adjustment feature is nearly impossible to use due to crappy plastic components. An able-bodied adult could barely remove the pegs.
-Arm rests are insubstantial and pose risk of falling resulting in injury or worse
-Despite measurement similarity to my old chair, this one is too narrow to accommodate a hoyer lift, the sitting area is tiny, and the 5’11” 165 lb user feels cramped.
-Waterfall edge design poses additional risk of falling.

Seller and manufacturer won’t allow a return. This technically aligns with stated return “sanitary” or “health risk” policy medical retailers and manufacturers hide behind. No one can complain about poorly made products when the companies have this excuse.

Seller so far won't take unique problems with this product seriously enough to consider refund accommodations. This is unacceptable.

Also:
-The chair was not used whatsoever
-The product fails to meet basic quality standards despite an $800 price tag.
-Accessories are cheap and fragile.
-Adjustable feature (a big upcharge) barely functions.
-This was paid for 100% out-of-pocket by a person with a severe disability.
-We now have a wholly unusable shower chair, one that poses risks to the user's safety.

I have no choice but to post reviews and hope the seller does the right thing and lets us return this sub-par, extremely expensive item.

My husband and myself were looking for a 6 inch extension with removable slide clamp for my central line. This website said they had them. We read their description and ordered what they claimed they had.
We received their package however they LIED on their website and description.
When we received our package we opened it pulled out the 6 inch extension with a non removable slide clamp.
They tried to bait and switch. They sent us a 6 inch extension with a non removable slide clamp. They knew they didn't have the product I needed but LIED saying they had the product and LIED on the website in the description of the product. They refuse to give a return label and refuse to refund our money.
My husband has sent email and proof a snapshot of receipt. The product hasn't been used! You can see that the clamp isn't removable by looking through the package and seeing the clamp has no opening in which to remove it!
I can't use this product. I have a box of 6 inch extension with a non-removable slide clamp that I can't use. I have to have the 6 inch removable slide clamp.
My Final thoughts are!
This company is a scam a fraud and takes advantage of sick and disabled people, they will rip you off and not think twice about it.
Oh and the restocking fee is only on certain products! So beware of them trying to get you over with the restocking fee.
They drag out helping you get your refund or even getting you a ra# or a return label.
This company is the very dishonest and the worst I have ever dealt with! They LIE repeatedly!
I really recommend run from this company as fast as you can.! GO ANYWHERE ELSE BUT HERE!
Dave and Melissia Droppa