Mechanical Energy Systems

The service Tech was very pleasant and knowledgeable. When I call next time I will be sure to ask to have Cody assigned to complete my work.

The service Tech was very pleasant and knowledgeable. When I call next time I will be sure to ask to have Cody assigned to complete my work.

Technician was pleasant and, as far as I could tell, was competent.

Technician was pleasant and, as far as I could tell, was competent.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to mei was contacted by the General Manager of the company who took care of the situation and made sure I was satisfied with the outcomei was always happy with the work done in the first place just not the follow up and testingi feel this is a good company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I was contacted by the General Manager of the company who took care of the situation and made sure I was satisfied with the outcome. I was always happy with the work done in the first place just not the follow up and testing. I feel this is a good company.

On retest of the radon levels after a radon mitigation system was installed,  the radon machine had an error for the date tested. we sent that machine in for repair and calibration. I contacted [redacted] and set up a retest and will refund him the $100.00 for his troubles and our lack of...

communication with him. We are scheduled to set the retest with a different machine on 8/22/2017 and pick it up on 8/25/2017. [redacted] said he agreed to my offer.  Dan [redacted]Mechanical Energy Systems

paid for radon mitigation and testing on 6/21/17. system installed 6/21/17. waited 2 weeks never contacted me to set up test to see if radon mitigation successful. I called and left a message with keith walklin. he never returned my call. after another week called again spoke with him and set up test. after test was told he would send results. received results in mail that stated the test was conducted on 5/17 2005 - 5/21 2005 over twelve 12 years old. the test sheet also stated test machine had not been calibrated in over a year. I still have these results and can provide them. called keith w again and left a message . again did not return my call. after a couple days sent e-mail to him showing bogus results. he said he would correct the dates and get it to me. never got it , just excuses. almost 2 months after paying for the services I still have not received what I paid for. also, terrible customer service after they got my check.

paid for radon mitigation and testing on 6/21/17. system installed 6/21/17. waited 2 weeks never contacted me to set up test to see if radon mitigation successful. I called and left a message with keith walklin. he never returned my call. after another week called again spoke with him and set up test. after test was told he would send results. received results in mail that stated the test was conducted on 5/17 2005 - 5/21 2005 over twelve 12 years old. the test sheet also stated test machine had not been calibrated in over a year. I still have these results and can provide them. called keith w again and left a message . again did not return my call. after a couple days sent e-mail to him showing bogus results. he said he would correct the dates and get it to me. never got it , just excuses. almost 2 months after paying for the services I still have not received what I paid for. also, terrible customer service after they got my check.